The Challenge –
IndustriasKIT was 20 yr. old company working mostly with empiric processes. It was ran as a family business. They wanted to take the leap into a more formal operation. At this time it was a 100+ employee operation, manufacturing toys and distributing them across Mexico. The challenge was a cultural change, and demonstrate that new and formal processes could impact the profitability of the company.
The Solution –
I started creating sensibilization meetings with top management and getting them to buy in the solution, since no change could be possible without having bought in first. Then I started working on a clear Vision and Mission where the constructs of these could generate metrics and could be measured. This was the starting point of a policiy deployment and strategic planning processes. We went from 5S programs to truly measuring productivity based on the KPI generated by the Vision and Mission.
The Result –
The company has maintained a sustained growth, competing with foreign toys. As a result of the mision, an R&D group was created and new technogly was introduced for the development of new products. I started the use of Agile and Scrum methodologies for the development of new products. I also trained managers in the use of Project Management methodologies and tools.